Kommt meine Bestellung wirklich bei mir an?

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Wie finde ich die richtige Größe?

Wir orientieren uns an den deutschen Größen. Wähle einfach die Größe, die du normalerweise trägst. Falls du dir unsicher bist, kannst du jederzeit unseren Kundenservice kontaktieren.

Was mache ich, wenn mein Artikel beschädigt oder fehlerhaft ist?

Falls du einen beschädigten oder falschen Artikel erhalten hast, kontaktiere uns bitte umgehend mit Fotos des Mangels. Wir werden eine schnelle Lösung für dich finden.

Wie lange dauert der Versand?

Die Lieferzeit liegt in der Regel bei ca. 2-3 Wochen (abhängig von deinem Wohnort & Versanddienstleister).Sobald dein Paket verschickt wurde, erhältst du:Eine VersandbestätigungEinen Trackinglink, mit dem du dein Paket jederzeit nachverfolgen kannst (auf Anfrage)Sollte es unerwartet länger dauern, kannst du uns jederzeit schreiben – wir prüfen den Sendungsstatus direkt beim Versanddienstleister.

Kann ich Artikel zurückgeben, wenn sie nicht passen oder mir nicht gefallen?

Ja, du kannst Artikel innerhalb von 14 Tagen ohne Probleme zurückgeben.Wichtig:Probiere die Kleidung bitte nur wie im Laden anAchte darauf, dass alle Etiketten noch vorhanden sindSende die Ware in einem sauberen, ungetragenen Zustand zurückDie genauen Details zu Frist und Ablauf findest du in unserer Rückgabe- & Widerrufsbelehrung im Shop.

€53,99

inkl. MwSt. zzgl. Versandkosten

+215 mal in den letzten Tagen bestellt

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+2000 zufriedene Essentiaal-Kunden

Eure Fragen - Kurz und Klar beantwortet

Ja – deine Bestellung kommt sicher bei dir an. Wir arbeiten nur mit zuverlässigen Versanddienstleistern zusammen und jede Bestellung erhält eine Sendungsverfolgung (Trackingnummer), sobald das Paket unser Lager verlassen hat.

Du bekommst also:

Versandbestätigung mit Trackinglink, sobald dein Paket unterwegs ist
Bei Problemen ist unser Support von 10-18 Uhr per E-Mail oder auf TikTok & Instagram für dich erreichbar.
Sollte ein Paket ausnahmsweise verloren gehen oder beschädigt ankommen, kümmern wir uns selbstverständlich um Ersatz oder Rückerstattung. Du gehst kein Risiko ein.

Die Lieferzeit liegt in der Regel bei ca. 2-3 Wochen (abhängig von deinem Wohnort & Versanddienstleister).

Sobald dein Paket verschickt wurde, erhältst du:

Eine Versandbestätigung
Einen Trackinglink, mit dem du dein Paket jederzeit nachverfolgen kannst (auf Anfrage)

Sollte es unerwartet länger dauern, kannst du uns jederzeit schreiben – wir prüfen den Sendungsstatus direkt beim Versanddienstleister.

Ja, du kannst Artikel innerhalb von 14 Tagen ohne Probleme zurückgeben.

Wichtig:

Probiere die Kleidung bitte nur wie im Laden an
Achte darauf, dass alle Etiketten noch vorhanden sind
Sende die Ware in einem sauberen, ungetragenen Zustand zurück
Die genauen Details zu Frist und Ablauf findest du in unserer Rückgabe- & Widerrufsbelehrung im Shop.